SHIPPING & DELIVERY
Order Processing and Delivery Schedule
Order Cutoff Time: 6:00 PM (EST)
Order Processing Time: 1-3 Days (Monday – Friday)
Delivery Time: 7-15 Days (Monday – Friday)
Please note, we do not ship on Saturdays & Sundays or Holidays.
Flat Rate Shipping
We offer flat rate shipping within the continental United States using USPS for $6.99.
Transit times for flat rate shipping are approximately 7-15 business days.
Shipping service
We use USPS to ship products to addresses within the United States with standard delivery of 7-15 days.
However, if you would like to receive your product sooner than originally scheduled, please contact us for assistance.
Please note that there will be a charge for expedited shipping.
Track your order
Once your order has been packaged and labeled for shipping, a tracking number will be assigned to your package. You will then receive an email with the tracking number, which will be activated when it is received by the carrier you selected. You will also receive an email notification when your order is shipped.
Change delivery options
Unfortunately, no. Once your order has been processed, we cannot make changes. However, please email [email protected] to see what we can do for you.
Damages
Please inspect your order upon receipt and contact us immediately if the product is faulty, damaged or if you have received the wrong product, so we can assess the problem and resolve it. Please retain all packaging materials and damaged goods in case of a claim.
Lost or Stolen Packages
If your package is marked as delivered, please file a claim with the carrier who shipped your package. Please note that once a package has left our facility, it is no longer in our possession and Sigurdd is not responsible for any lost or stolen packages. If your package is lost in transit, please contact [email protected] with your order information and we will do our best to help you.
Contact Us
For any questions or assistance, please contact our customer support:
Email: [email protected]
Phone: +1 562-614-0137
Business Hours: Monday – Friday | 8AM – 6PM (EST)
Thank you for choosing Sigurdd. We look forward to serving you.